Selky

Draft — pending legal review

This page is a placeholder outline. The final text is being drafted by Selky's counsel and will replace this content before the pilot opens to the public. Nothing here is binding yet.

Privacy Policy

Last reviewed: Draft, in progress

This Policy describes what personal information Selky collects from customers and providers, how we use it, and the choices you have about it. Selky collects only what it needs to match jobs, process payments, verify providers, and handle support — detailed in the sections below.

1. What we collect

Placeholder — will cover: Account info (name, email, phone), service address, booking history, location shared during active bookings (foreground only, en_route/in_progress), payment details handled by Stripe, provider identity info passed to Gonos for background checks.

2. How we use it

Placeholder — will cover: Matching customers to nearby providers, running background checks, processing payments, delivering push notifications, resolving disputes, and improving the service via aggregated analytics.

3. Who we share with

Placeholder — will cover: Named subprocessors: Stripe (payments), Gonos (FCRA-compliant background checks), Supabase (infrastructure), Expo + Apple + Google (push delivery + app distribution), email provider, and the hosts of this marketing site. Each subprocessor's role and the data categories it receives.

4. How long we keep it

Placeholder — will cover: Account data for the life of the account + 90 days after deletion for support and dispute resolution; booking + payment records per legal / tax requirements (Georgia); background-check data per FCRA 7-year retention; location breadcrumbs pruned after 7 days.

5. Your rights

Placeholder — will cover: Access, correction, deletion, portability, and the process for exercising each. CA / VA / CO / CT additional rights where applicable. The 30-day response commitment.

6. Children's privacy

Placeholder — will cover: Selky is for adults (18+). We don't knowingly collect from users under 18.

7. Security

Placeholder — will cover: Encryption in transit and at rest, role-based access controls, breach-notification commitment (72h for material incidents), and the limits of security guarantees.

8. State-specific disclosures

Placeholder — will cover: California (CCPA/CPRA), Virginia (VCDPA), Colorado (CPA), and Connecticut (CTDPA) sections: sale/sharing disclosure, sensitive personal information handling, opt-out mechanism.

9. International data transfers

Placeholder — will cover: Statement that Selky processes data in the United States; if a subprocessor processes outside the US, the safeguards in place.

10. Changes to this Policy

Placeholder — will cover: How changes are communicated (email + in-app banner) and the 30-day notice period for material changes.

11. Contact

Placeholder — will cover: Privacy email address, mailing address for formal requests, and the response-time commitment.